Privacy Policy

Last Updated: July 9, 2026

At Pretty Skin Esthetics & Wellness, we are committed to protecting your privacy and ensuring a secure, transparent experience on our website and booking platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book appointments for massage or esthetics services, or interact with our marketing campaigns.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our booking services.

1. Information We Collect

We collect information about you in a variety of ways when you interact with our business.

Personal Data

Voluntarily provided personal details when you register, book an appointment, join a waitlist, or subscribe to our newsletter, including:

Name, email address, phone number, and physical address.
Appointment history, preferences, and service notes.
Any details provided via intake forms or customer service inquiries.

Financial and Payment Data

Data necessary to process your payments for bookings or services, such as:

Credit card details, billing address, and transaction history.
Note: Payment processing is handled securely through our third-party merchant processors. We do not store full credit card numbers on our servers.

Derivative and Device Data

Information our servers automatically collect when you access the website, such as:

Your IP address, browser type, operating system, and access times.
The pages you view directly before and after accessing the site.

2. How We Use Your Information

We use the information we collect to provide you with a smooth, efficient, and customized wellness experience. Specifically, we use your data to:

Manage, schedule, and confirm your appointments.
Process payments, refunds, and prevent fraudulent transactions.
Send you automated appointment reminders, updates, and administrative messages.
Deliver promotional emails, newsletters, and notifications about open booking slots (with your explicit consent).
Improve website performance, functionality, and user experience.
Comply with legal obligations and maintain standard business records.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business, including:

Payment Processors: To securely handle payment authorizations and transactions.
Scheduling and CRM Platforms: To manage bookings, client lists, and appointment calendars.
Marketing & Email Automation Platforms: To send out newsletters or notification lists that you have opted into.
Legal Compliance: If required by law, subpoena, or to protect the safety, rights, and property of our business and clients.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but please note that this could affect the availability and functionality of our online booking system.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights and Choices

Depending on your location, you may have specific rights regarding your personal data. You can exercise these choices at any time:

Account & Booking Information: You may review, change, or update your information by logging into your client profile or contacting us directly.
Marketing Communications: You can opt-out of receiving promotional emails or notification lists at any time by clicking the "unsubscribe" link at the bottom of our emails or replying "STOP" to text notifications.
Data Deletion: You may request that we delete your personal information, subject to certain legal or administrative exceptions (such as maintaining tax records or past transaction history).

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. You are encouraged to review this policy periodically to stay informed.

8. Contact Us

If you have questions, comments, or concerns about this Privacy Policy, please contact us at:

Pretty Skin Esthetics & Wellness

info@prettyskinsalon.com

610-879-2373